Millions of people use English as the ‘lingua franca’ for professional communication. For many, English is not their mother tongue, thus increasing the pressure to learn the language and communicate effectively.

This unique workshop is highly recommended for anyone who would like to optimise the time and money dedicated towards learning or improving their English.

This workshop provides a comfortable yet challenging environment to focus on getting over the psychological barriers created when giving a presentation in English.

It specifically deals with the issues of how to control nervousness, using the opening and closing of a presentation more effectively, the importance of non-verbal language, dealing with questions, and finding one’s own style.

This workshop allows the participants the opportunity to polish their abilities at presenting, while focusing on the skills needed for selling an idea or project, a product or a service, especially to a foreign audience.

One of the challenges facing today’s workforce is the ability to efficiently manage two essential factors in any meeting: participation and time. The mismanagement of these two factors in not only a waste, but also a lost opportunity.

In addition, the obstacles created by intercultural encounters needs to be carefully considered.

This workshop aims to help the participants make the most of their meetings.

This workshop is specifically aimed at Customer Service professionals. It looks at some of the cultural differences that can affect communication and expectations, while providing awareness on the issues related to a globalised service industry.